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1 sharp-eyed
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2 mystery
mystery shopper client(e) m, f mystère;mystery shopping pseudo-achat mMystery shopping looks at your operation from the customer's perspective with the advantage of knowing the company's criteria and standards. Researchers, who score your establishment according to a checklist created specifically for your company and tailored to your customer-service goals, make monthly visits. That method can give you great insight into how your business is operating when the manager is not around and whether employees are serving your customers the way you intend.
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3 vision
vision ['vɪʒən]∎ to suffer from defective vision avoir mauvaise vue;∎ outside/within one's field of vision hors de/en vue∎ a man of vision un visionnaire;∎ we need people with vision and imagination nous avons besoin de gens inspirés et imaginatifs(c) (dream, fantasy) vision f;∎ Religion to have a vision avoir une vision;∎ Medicine & Psychology to have visions avoir des visions;∎ he has visions of being rich and famous il se voit riche et célèbre;∎ I had visions of you lying in a hospital bed je vous voyais couché dans un lit d'hôpital;∎ I had visions of having to walk all the way into town je me suis vu devoir aller jusqu'en ville à pied(d) (conception) vision f, conception f;∎ what is your vision of the new town centre? comment voyez-vous ou comment concevez-vous le nouveau centre-ville?∎ she was a vision in white lace elle était ravissante en dentelle blanche;∎ a vision of loveliness une apparition de charme(f) Television image f►► vision mixer Television (equipment) mixeur m, mélangeur m de signaux; (person) opérateur(trice) m,f de mixage;Television vision mixing mixage m d'images
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